We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped based on the warehouse location by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of GLAM ALONE (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.glamalone.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Great white shirt with excellent fit received today. Thank you
29 Dec 2018 23:06
Thank you.Very beautiful
18 Nov 2018 00:47
Lovely blouse fit well
16 Nov 2018 07:15
The blouse is sewn and embroidered neatly. On og100 size xl sits freely, does not hamper movements. With the growth of 164, my hands are long, so the sleeves are short, but this is not fundamentally-i will turn. Delivery fast and home brought courier, even to the post office do not need to go. Thank you store!
8 Nov 2018 10:01
Very quickly delivered, but the quality is not at 5. i thought it would be denser
4 Nov 2018 16:01
received in 3 days..superb looking
3 Nov 2018 08:15
Blouse as in the photo. But oooochen thin material. And i have a height of 176 cm, it is very short and wide to me, it is difficult to fill in a skirt to the waist. There was a hole in the armpit, and requested a partial refund. The store returned the money. I will sew a hole and i will tie a blouse with a knot at the waist, otherwise it is not convenient to wear. In general, i'm happy
30 Oct 2018 14:50
On ob 94 is suitable. In the shoulders a little more and in the waist. But it's not fatal. On the back the fabric is very thin. Quickly break.
5 Oct 2018 08:34
The shirt is made of a fine fabric, but it's beautiful. The tracking worked. Arrived in less than 2 months without fees. (To brazilians: I had to pay R$15 to Correios as "taxa de despacho")
5 Oct 2018 04:55
Brought home by courier, a week after the order! With a skirt just super sits.
30 Sep 2018 04:17
Very thin calico
19 Sep 2018 15:56
good material & cote embroidery
16 Sep 2018 21:49
Blouse came for 12 days with free shipping. It Is very cool for Ali! Ordered the blouse size S for daughter (height 165, waist 62, chest 84, hip 95). Blouse on the parameters of wide. You can wear only заправившись. Otherwise untidy. Sleeve-size. Shoulders-in place. Image quality. Normal. Do not like the fabric. Structure Of Threads visible jacket light. Specially attached photo, able to consider.
14 Sep 2018 22:57
Beautiful embroidered, very fast delivery. A little wide, but it I know with other reviews.
13 Sep 2018 00:56
There Are flaws, making the hinges made not everything in the middle, the inside of the zipper got interlining and scribbling outside. Sleeves and short length for height is 168 cm.
12 Sep 2018 22:41
Nicely the product, is what I ordered excellent widely recommended
12 Sep 2018 19:04
This is not the first purchase, and I always happy
12 Sep 2018 10:09
Very byena quality. Some shows through But with a tank top is perfect
8 Sep 2018 00:29
7 Sep 2018 03:41
3 Sep 2018 13:32
Very beautiful shirt, fitted. Cotton Cloth thin. Size S for our 42/44. Fast delivery to your door
31 Aug 2018 04:55
Nice shirt, very old. Translucent, beautiful embroidery)) only bad галадится, even with the stripping
29 Aug 2018 14:31
28 Aug 2018 00:19
Because of the Machine Translation description it is difficult to understand.