We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped based on the warehouse location by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of GLAM ALONE (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.glamalone.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Very pretty dress and comfortable to wear. Slightly loose on me but comfortable
23 Mar 2019 03:55
Took s for height 160. Parameters 78, 63, 94. Great a little, but sewing straps will be super! Very high quality dress. All as in the picture. I advise!
13 Mar 2019 20:02
Actually pretty good. Fits fine. Super quick postage.
7 Mar 2019 07:03
Size s on og 93, ot 75, ob 95. Top back to back, but the cut is bad, on the sides of the chest sticks out fabric, on the big chest do not take! The rest hangs freely, sticks to the body.
27 Feb 2019 16:37
From chile, very satisfied, nice measurements 90-70-90 height 1:56, the s looks good. I don't use it yet but since it's polyester it should be a little hot with high temperatures
21 Feb 2019 03:30
Bought the M. Brasil use 38/M .. Thought it was off! But the quality is great!
14 Feb 2019 05:16
I made a size 36 I should have taken size S TO BE A can less tight at the level of the chest. Very beautiful dress as in the picture a little transparent. I received it in 3 days.
12 Feb 2019 01:00
It came very quickly, despite the holidays in china. Beautiful. Electrified very much, but it is easily solved. Minuses did not find)
31 Jan 2019 08:28
Beautiful Wonderful Perfect! Ordered size m was perfect, paid 15,00 rate for the Office took two months to arrive
11 Jan 2019 06:50
Mido 1.63 and weight 58
10 Jan 2019 15:48
I have many products from this brand. Perfect ad usual.
26 Dec 2018 06:00
Very strongly electrified))
20 Dec 2018 08:26
Very beautiful sundress. Read reviews and on og 95 took m, so as not to chat, but in the chest presses even without a bodice ((take on the specified store sizes. I'll raise the straps will be norms, but it's shorter. On height 175 m good length, as in the photo of the model.
14 Dec 2018 11:28
Gown wonderful! Loved! Size as described, fabric good, well sewn, lined, without transparency
13 Dec 2018 12:59
Gown beautiful. Perfect fit. Love!
12 Dec 2018 03:14
Beautiful dress, courier delivery
10 Dec 2018 04:05
The parameters 85/64/86 ordered xs. Height 165 cm. Good universal dress! Thank you store! Kazan reached in 2 weeks. The courier brought home.
3 Dec 2018 07:05
. Delivery by courier. The dress is electrolyzed. Height 165. A couple of cm would already be on the body, it would be chic. If not posing looks like a bag. Mac price 600. Not more expensive. Even you will not say that there is a waist. Although it is.
29 Nov 2018 10:04
As in the photo, the lining is, a little rustling) in general, it does not interfere with 5 balls
23 Nov 2018 02:26
Ordered 11.11 came 23.11 to the door by courier. The dress is beautiful, light. For the summer the most
13 Nov 2018 03:29
As in the photo, synthetic fabric, but pleasant, i have a crooked sewn, returned some money. on the parameters 92/74/96 ordered m. came very quickly, for 8 days, thanks to the store
13 Nov 2018 00:15
Delivered quickly. I also liked that the courier specified the delivery address and brought without problems.
25 Oct 2018 23:28
Excellent store, asked to send as soon as possible, to have time to leave, came for two weeks! The item is exactly as in the picture, the parameters are 89-63-90 s just right. I like everything)
18 Oct 2018 15:30
I love it thank you! a bit tight on the breast but is still good.
18 Oct 2018 11:52
Love the fabric and the lenght is perfect! I thought of buying it as a sundress for the beach, but i wore it to my office today and got loads of compliments. Recomended!