We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped based on the warehouse location by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of GLAM ALONE (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.glamalone.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
There were little problems in the seams. But in general not bad.
18 Sep 2018 06:44
Great shirt came in about two weeks, delivery, very easy and pleasant to the body. He took on a M, all the village well. The short and long sleeves, looks good. Highly recommend!!!
16 Sep 2018 21:56
T ruined by glue, remained sullied by glue envelope.
13 Sep 2018 09:13
Симротично The growth of hoses 173 standards, but overall short
13 Sep 2018 04:34
Wonderful blouse, not yet tried on, but looks very cute, high quality. Thinner than I expected, but cool very, will wear :)
11 Sep 2018 11:20
Super fast delivery! Did not expect. Size corresponds to. I absolutely love the courier had brought home! Thank you very recommend! Good quality thread never stick!
8 Sep 2018 09:07
All super. Stdit otdichno. Short in the front
7 Sep 2018 13:33
7 Sep 2018 07:00
Chudova chemise materіal priєmny Shvydko Shipping
7 Sep 2018 02:21
Blouse good quality, size all she wanted but it is the only express service delivery. About a week could not receive your order, courier названивал morning when I was in school, перезванивала on Reverse-did not respond. Then when I he phoned it took up, asked when going home, I replied to him that only after then, he is not said and dropped. Then again called, I had to go out with a lesson, agreed, that подъедет to school for 15-20 minutes (that just the переменой) called within 5 minutes, again come out could not, названивал just every time, I wrote his sms that go out can't, very good, He guessed leave order with guard. IN general, good product, recommend, but delivery service (or rather the couriers) is awful. Read The reviews, is Chelyabinsk not only I have problems with couriers.
5 Sep 2018 04:45
4 Sep 2018 08:42
Nice shirt. Like Fabric, zipper fastened. Very fast delivery, courier to your home. The parameters of 83-63 village well.
3 Sep 2018 07:56
Average quality. Size fit, long sleeves. My size S. A little thread stick
1 Sep 2018 10:08
Terrible service delivery. Seller is not regular mail Russia, and some other, so, I called "недокурьер", and said to drive up to pick up the parcel. What are the had to go. The parcel. Alik. Here is the courier, kicks))))) (I Chelyabinsk live, if someone suddenly have and someone from here will be order, you have to go to the ЧТЗ, outside Бажова for thing). AND so, the blouse claims do not exist. Not put 4 stars, because felt sorry for the store, thing is good, but shipping, крындец… All complain
1 Sep 2018 06:50
Super. Very quickly and efficiently, the village, light fabric
30 Aug 2018 20:54
Super Quality and all come
30 Aug 2018 14:26
29 Aug 2018 07:11
29 Aug 2018 00:46
All right, store recommend
28 Aug 2018 17:34
Great blouse! Khabarovsk for 12 days. Quality fabric and sewing good. Recommend
28 Aug 2018 04:53
Fast shipping, all OK
25 Aug 2018 18:00
Shipping 2 weeks by courier. Well, flat seams. Like my daughter. Recommend.
25 Aug 2018 04:16
Great blouse. Very good village. A little stick is easy to cut. Sewn stripes match. Later, will put the photo. Thanks.
23 Aug 2018 22:26
Goods come quickly. About 2 weeks before the person. Area. Blouse beautiful thread sticking out was not found. The quality is good. Do not shine, if not wear dark clothes. It fits the description and mesh size is normal. The parameters: 84-63-90 s taken, all good village. Are ordered cardigan more. Very happy. Goods courier, for which separate +. Definitely recommend. A dealer coupon 3 $ put
23 Aug 2018 11:01
Nice shirt. Come quickly. Size is good, but only think that it will be a little longer. Delivered by courier.