We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped based on the warehouse location by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of GLAM ALONE (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.glamalone.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The quality is average, the delivery completely killed two months, and then i had to search for my own goods in the moscow region, call the warehouse, the store refused and only asked me to wait again, although it was written in the delivery that the courier brought the dress home... and in fact there was no one
11 Jan 2019 02:41
Maybe a little shorter than it looks but very good dress!
8 Jan 2019 22:27
Cool dress. Dense, does not shine through. On my parameters og 92 ob 92 l ka excellent.
5 Jan 2019 23:42
Dress super quality too! Threads do not stick out for such a price in general norms. I bought for 680 rubles i have a height of 1.62 for girls above will be short. Ordered size l. Shipping fast 3 weeks track tracks shipping by courier for free.
1 Jan 2019 17:36
Nice dress and good quality. The perfect size
30 Dec 2018 07:51
Corresponds to the description. Quality is good. delivery 15 days to the perm region, delivery by courier directly home. size is also good wear size 42 (s). S and ordered (parameters og84, ot67)
23 Dec 2018 18:51
It’s kinda short but cute!
23 Dec 2018 12:06
At 90-60-93 xs is not enough in the chest, but not critical. But in the waist is perfect. And on the height of 163, the seam is not at the waist, but slightly higher. But, in general, the village and looks good
21 Dec 2018 07:30
Fantastic, super fast, i think it's been a week. The very good fabric and the size is a spanish s. Perfect shopping.
20 Dec 2018 07:10
I really liked the dress, just like in the photo, at its 42-44 took the size s
20 Dec 2018 00:20
The dress has arrived very quickly, it's just like in the picture and what i like best is that it's super elastic. The fabric is fine, it's a little transparent but it's very cool. I 've asked for a size l and i spend a 42 pantalon, it goes a little fair but since it's very elastic it gives way.
19 Dec 2018 07:22
Very nice i recommend and the store the only size s is small better the m
17 Dec 2018 05:36
Thank you very much for the fastest delivery. Loved very down Garment
9 Dec 2018 10:06
Synthetics. Cute. Delivery by courier. Xs approached 83-62-84
9 Dec 2018 09:15
Perfect. Thank you.
8 Dec 2018 05:02
I liked the dress! The girl schoolgirl is not thin fit perfectly! Very slim! Delivery 2 weeks, the courier brought to the house!
8 Dec 2018 02:51
I order a second time. It came quickly, the quality is good, the seams are neat. And with the size upset. Read comments and ordered s. this is some kind of children's size. Before that, i ordered m and the size of this sky and earth. Straight for a child of 13 years. Very small. Upset. And there are no complaints about quality and delivery.
8 Dec 2018 00:36
7 Dec 2018 03:25
6 Dec 2018 12:16
5 Dec 2018 15:54
I love it is just like in the photo, very good quality and sent super fast to spain
5 Dec 2018 13:12
The dress is excellent, but small. Girls with lush breasts need to take l. me with an increase of 160 and a weight of 60 kg, with the breast of the fourth size the dress was not enough only in the chest-ugly flattened. And so everyone is happy, the fabric is dense synthetics pleasant to the body, the beads are attached perfectly. I will order more size. Shipping fast
5 Dec 2018 01:30
Very beautiful Dress, soft and elastic Material. I am very satisfied.