We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped based on the warehouse location by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of GLAM ALONE (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.glamalone.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Krasivenko dress. no stocks, smooth lines, thread not stick, Pearl, hold. took my daughter for school. like the village as a glove-Options for 87-70-89 (kg). length is also right, is short (up 164). fabric-polyester, like not прсвечиает. arrived in Belarus fast-two weeks, packing-zip package + Zip bag, price for sending indicated below real.
10 Sep 2018 10:21
Dress cool! It 'S very fast! Delivery!
8 Sep 2018 16:27
The V is direction is very nice quality nice, highly recommended, received it in a short time, definitely is my favorite brand.
6 Sep 2018 05:38
Perfect dress, though waist dress up my waist. The shoulders of the waist all village. Wear S, ordered a dress size S. My settings = 84, M = 70. Height 165, weight kg. Buy a dress for 860r. All stones are in place, no holes.
31 Aug 2018 07:37
Platishko good material is dense but slightly stretches to the 46 slightly biases but not critical of the order came quickly for 12 days… brought home… Thank you order safely…
28 Aug 2018 12:37
Dress it for about 2 weeks, courier home, all in one piece
28 Aug 2018 06:53
Super, super! IN BELORUS came 2,5недели, quality good, synthetics. WELL, that did not listen to that wrote the 42-44, take S! Girls who do size 42-44берите M!!! My og 89, from 64, about 90, but hip 100 fit, if you have better options, select L. spasio have value, which I asked, umnichka! Prosperity
26 Aug 2018 22:24
Dress, it's fast delivery. Estimated that the fabric is more dense and slightly longer.
24 Aug 2018 13:54
Pay very quickly, Courier brought home. The dress itself smell of paint. flat seams. I liked it
24 Aug 2018 10:11
As normal, waist is too high. You can wear, but carefully.
24 Aug 2018 06:22
To Yekaterinburg for 16 days delivery. Dress come in great condition, the dress itself is easy for повседневочку. For small girls, even with an increase of 159 feel a little short
23 Aug 2018 09:40
22 Aug 2018 09:50
Very cool. But short. I like this.
22 Aug 2018 05:04
20 Aug 2018 10:43
Lovely dress for women. The parameters of 155 cm, 45 kg. From-61, About 89, OG 86-took size XS. IN Russia to buy XS-xxs. The village well. Synthetic fabric, but the skin breathe. Looks is not cheap. Delivery fast, after 2.5 weeks courier. This is my second order in the store and I am very happy!
15 Aug 2018 09:17
It fits perfectly, happy.
13 Aug 2018 03:27
Very beautiful dress, I am happy. Nice stuff. Height 164 cm 45 kg, parameters of 82-60-86 XS village perfectly on me to sew. Definitely will order more from this store. Thank You!!!
17 Jul 2018 12:56
Hermoso vestido aunque un poco corto para mi gusto quizás hubiese pedido una talla más.
12 Jul 2018 17:12
Dress looks just like pic and it's beautiful! Material is good and lined inside.
12 Jul 2018 16:22
exacto a la foto, bien material, buen diseño me encantó.
11 Jul 2018 06:04
11 Jul 2018 03:14
Отличное качество платья. Сидит по фигуре. Размер полностью соответствует. Доставка быстрая. До дома.
11 Jul 2018 02:37
Платье идеально,хорошо сидит,приталенное. Присутствует китайский химический запах,но быстро выветривается. Курьер привез платье домой
7 Jul 2018 08:47
excelente, ame esta tienda y la ropa con todo mi corazón, tenía una situación urgente para que me llegará el vestido,hubo una buena comunicación y ahora lo tengo en el tiempo que acordamos