We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped based on the warehouse location by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of GLAM ALONE (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.glamalone.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
everything looks great and the quality it awesome.
21 Mar 2019 00:53
Great, the shipment has been very fast. The size is fine, being elastic would also have been worth a size less. Thank you very much
18 Feb 2019 01:47
Very happy with the result
8 Feb 2019 11:52
Loved. Beautiful pants. Very good item.
1 Feb 2019 07:56
Wow, excellent. Love all of these. Very quick delivery. Great store
28 Jan 2019 14:41
26 Jan 2019 05:44
Order received in 10 days. Super pretty
11 Jan 2019 06:04
Very nice quality I recommend
4 Jan 2019 22:01
the tears on the shin dont get pulled tight enough so it looks like random slits that you cut yourself and you cant see the mesh because of it. I can see the mesh fine in the thighs though and it looks cool.
25 Dec 2018 15:19
I like it,good quality fabric,thanks...
24 Dec 2018 05:00
Came leggings in excellent quality. Very nice soft fabric! I recommend this product!
13 Nov 2018 21:05
Came incredibly fast!!!!!! Under 2 weeks, which is kind of unheard of, for delivery here. Highly recommend!
5 Nov 2018 09:54
30 Oct 2018 09:27
Very not even bad!!!
12 Oct 2018 10:15
29 Sep 2018 11:27
Looks exactly the same in the photo very thin fabric, the shipping is faster than I expected!!!
8 Aug 2018 07:52
super fast delivery
6 Aug 2018 19:26
1 Aug 2018 01:00
Quick shipment, good quality, good price.
30 Jul 2018 03:18
Legging is great, very nice body, got great length also is normal, sewn neatly. Also shipping was super fast and lasted only one week.
6 Jun 2018 16:26
Pretty and beautiful legging, good quality, I love it BBUUUUUT... unfortunately it is too big for me... it seems sizes are a bit bigger than the regular ones.
31 May 2018 17:21
Very good quality
30 May 2018 07:34
its good just little bit too big
29 May 2018 09:39
получила легинсы. Супер. Все как в описании. Размер подошёл, сели идеально. На рост 164 вес 55 заказала XS. Всем советую продавца и магазин.
29 May 2018 02:47
немного великоваты на 48,брала L.и одна штанинина на 0,5см шире другой