We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped based on the warehouse location by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of GLAM ALONE (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.glamalone.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The height 155 dress short, covers only the priest. Do not shine, synthetic
16 Sep 2018 11:46
Dress come in time. Courier delivered in an apartment. Order M. Size fit.
15 Sep 2018 13:14
Perfect. Thank you
13 Sep 2018 09:17
Lovely dress. Looks warm, going under the jacket autumn wear as colder will become) Appearance material like fine wool. The dress has a label with the composition. The Only drawback is very much elektrezuetsya
27 Aug 2018 04:29
20 Aug 2018 01:58
Perfect dress, thank you store for prompt shipment. Shipping took just over two weeks. Dress is perfect for fall and may have a warm winter. Quality satisfied!!
19 Aug 2018 02:55
Dress like, wear 42, a little bolshevat, spring is good, pregnant very like
15 Aug 2018 04:14
Parcel arrived quickly. Courier delivered to your home. Dress in the description. Impeccable tailoring. Take size M, on my 42 too freely.
7 Aug 2018 07:29
Arrived faster than expected. The dress is soft and warm - perfect for the autumn. Looks very nice. Good quality for the price.
23 Jul 2018 23:44
The quality is excellent. the cool weather just suitable. not a lot of kolitsya, but I used to have not notice. versatile dress for pregnant women and for those who want to hide flaws which either. me very much.
17 Jul 2018 01:23
is perfect, thick and warm
9 Jul 2018 07:29
Todo bien con el producto
8 Jul 2018 19:12
Talla S es como una M
11 Jun 2018 10:00
No llego el producto por problemas del servicio postal en mi pais. Pero muy amablemente me devolvieron el dinero. Gracias
20 May 2018 05:49
un poco largo
19 May 2018 15:33
Me encanta esta tienda, un mes a Ecuador. Sus telas son de buena calidad y los diseños perfectos. Gracias vendedor es un vestido hermoso.
19 May 2018 02:08
хорошее платье , пришло за 20 дней трек отслеживался
17 May 2018 18:15
O tecido parece lã, muito bom.
13 May 2018 10:31
заказываю 2 раз, платье суппер!
4 May 2018 17:14
Buena calidad de la tela.. Más gruesa de la que se esperaba.. Linda caída.. Un lindo vestido en corte A.. Ideal para el invierno limeño
3 May 2018 15:44
С момента отправки до получения в Москве - 19 дней. Отслеживалось на всём пути. Домой доставил курьер. На параметры 92-72-100 брала S. Село отлично. На рост 160 по длине чуть выше колен, как на модели на фото. Рукав 3/4. Само платье тяжёленькое, приятное к телу, чуть прохладная ткань. Синтетика: полиэстр-спандекс. Будет электризоваться, нужен антистатик. Выглядит как шерстяное. На весну-осень или даже на зиму под плотные колготки пойдёт отлично. Спасибо продавцу :)
3 May 2018 05:36
Очень классное . Приятное к телу , единственный минус запах . Думаю после стирки пройдёт
1 May 2018 13:25
Платье милое, как на фото. Теплое
30 Apr 2018 10:43
Super fast delivery! 4 days to the Netherlands.
24 Apr 2018 22:31
размер м на 46 российский свободно,широковато в талии,рукав короткий,в остальном все хорошо,на рост 165 не коротко