We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse will be shipped based on the warehouse location by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of GLAM ALONE (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://www.glamalone.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The Blouse is good, all, as in the product description. polyester Fabric light, color is very rich. the OG106 came. recommend product. store-5 +!!!
17 Sep 2018 08:52
Start with the fact that Moldova order came super fast, I just ordered 3 different items in this store 18 Aug and they arrived 31 Aug. The size I guess all sit perfectly. Quality all in the description, shirt куратно stitched, thread not stick, material is comfortable to body. By The Way this shop to order one topic but then changed their minds and refused to, prodovets accept the rejection, and within a few days back my money on the card. I was very davolno recommend store. Did not communicate with, because there was no need to
16 Sep 2018 02:33
Super quality, delivery-also great The only negative to me: gate too wide, slide all time forward, it is necessary to correct
14 Sep 2018 11:55
Elegant blouse, perfect size, came in Днепропетровскую region for 14 days But no buttons one, in a prominent place, and no replacement
13 Sep 2018 23:07
Delivery 15 days. Size corresponds to. The quality is excellent
13 Sep 2018 14:48
The fabric is high quality nice, not transparent, color is exactly which.
13 Sep 2018 10:47
The blouse is more than is peraba, the fabric is strip But the size is just for me and not fitting neither tight, is toy very happy with the blouse and the quality of the Fabric
12 Sep 2018 01:37
Books on sale, very nice shirt, quality is not bad. Courier delivered directly to the House, for the first time is very nice. Recommend
11 Sep 2018 11:49
Fast delivery. Material good, beautiful. I like it.
11 Sep 2018 01:56
Thanks for a good product and fast delivery!
11 Sep 2018 00:56
Order One size larger, perfect in the shoulders, the length of the top, if the tie to the bottom buttons, to tie the picture did not happen, get a hole between button and bundle, in general, happy shopping, courier a week-1,5 after ordered, no thread sticks
10 Sep 2018 16:06
Super fast, good quality. Bought size M the use in Brazil, gave Super right. Recommend!
8 Sep 2018 03:19
Fabric nice. Well match the description! Fast shipping
7 Sep 2018 03:05
4 Sep 2018 01:23
Good quality blouse, beautiful color, perfect fit, Love it! Thank you!
1 Sep 2018 16:30
31 Aug 2018 08:01
Very good fabric. Courier delivered to your home) Come in 10 days.
30 Aug 2018 23:31
Wide, But very nice.
22 Aug 2018 09:04
As stated in the description
21 Aug 2018 10:28
Love it! Good quality, it fits. Very nice.
13 Aug 2018 06:31
Fabric very thin synthetic. Cutout mega huge.
5 Aug 2018 01:45
It’s so beautiful and as a picture
1 Aug 2018 06:29
Nice blouse, not thick, synthetics it. Sewn neatly. Cutout moderately open, do not fall out. Blindfold without fanaticism little times are close. Size fit for OG104. Recommend, if no rejection of synthetics.